Guidelines

This is a place to put something down for a while, and to help others carry theirs. A few things keep it safe.

Before you start

• This site is for adults, 18 and over.
• Everything posted here is public. Anyone on the internet can read it, so write nothing that could identify you or anyone else.
• The people who reply are strangers, not counsellors. If you need help now, open the Need help now page.

When you vent

• Say what you feel. Swearing is fine. Pain is welcome here.
• Keep everyone anonymous, including you. No names, schools, workplaces, links, emails, phone numbers or @handles. Posts with these are not accepted.
• If you are thinking about ending your life, you can still post. You will also see people you can call right away.

When you reply

• Listen first. If someone chose "I just want to be heard", offer comfort, not advice.
• No insults, slurs, mocking or blame.
• Never tell anyone to hurt themselves, not even as a joke. These replies are blocked.
• Never share ways to self-harm. These posts are blocked.
• Do not ask anyone to move to another app, or for photos, age or location. Report anyone who does.
• You are not a therapist and you do not need to be. A kind sentence is enough.

What happens when something breaks these rules

Anyone can report a vent or a reply. When three different people report something, it is hidden until it is reviewed. We may remove posts, close a vent to replies, or pause posting for everyone if the site is being misused.

To raise a concern or a complaint, see the contact on the About and privacy page.